Last updated: June 6, 2025
Fenix DFA respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados – LGPD, Law No. 13.709/2018).
1. Who we are
Fenix DFA is a SaaS platform specializing in data resilience, enterprise backup, and regulatory compliance. This Privacy Policy explains how we collect, use, store, and protect your personal information.
If you have any questions, please contact us at: contato@fenixdfa.com.
2. What data we collect
Depending on how you interact with our services, we may collect:
- Full name
- Email address (corporate or personal)
- Job title and company
- Phone number
- Technical information (IP address, access logs, cookies, browser type, approximate location)
- Usage data from the platform (backup events, operational metrics, user behavior)
3. How we use your data
Your personal data is used for the following purposes:
- Provide access to and support for the Fenix DFA platform
- Conduct onboarding, demos, and proofs of concept
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Send relevant communications (updates, security alerts, product offers)
- Continuously improve our services, security, and user experience
4. Legal basis for data processing
Under the GDPR and LGPD, we process your data based on:
- Performance of a contract – to provide and support our services
- Consent – when required, we request your explicit permission
- Legal or regulatory obligation – to meet legal requirements
- Legitimate interest – for communications, service improvement, and platform security
5. Data sharing and storage
Fenix DFA does not sell or share your data with third parties for commercial purposes. Data may be shared only with:
- Essential service providers (hosting, technical support, audits)
- Regulatory authorities, when legally required
Data is stored on secure servers located in Brazil or certified international data centers, in accordance with security, confidentiality, and integrity standards.
6. Data retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. After this period, data is securely deleted or anonymized.
7. Your rights
You have the right to:
- Confirm whether we are processing your data
- Access your personal data
- Correct incomplete, inaccurate, or outdated data
- Request anonymization, blocking, or deletion of unnecessary data
- Withdraw consent at any time
- Request data portability
- Object to processing based on legitimate interest
To exercise any of your rights, contact us at contato@fenixdfa.com.
8. Information security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or destruction. Fenix DFA uses encryption, access control, monitoring, and secure backup protocols.
9. Cookies and tracking technologies
We use cookies to improve site navigation, analyze usage metrics, and personalize content. By continuing to browse our site, you agree to our use of cookies in accordance with our [Cookie Policy].
You may manage or disable cookies in your browser settings.
10. Changes to this policy
We may update this Privacy Policy from time to time. We recommend checking it regularly to stay informed about changes.
Contact us:
📧 contato@fenixdfa.com
🌐 https://fenixdfa.com
